Terms and Conditions
Last Updated: October 21, 2026
Welcome to DonutsVape. These Terms and Conditions explain the rules governing the use of our website, product inquiries, sample purchases, wholesale transactions, and custom hardware projects.
By accessing or using our website, you agree to comply with these Terms and Conditions to the extent permitted by applicable law. Additional terms may apply to individual purchases and confirmed business agreements.
Please read this information carefully before placing an order or using our services.
1. About DonutsVape
DonutsVape provides empty vape hardware and related purchasing services for business customers, including wholesalers, distributors, retailers, and brands.
Our current product range includes Donuts Switch 1G + 1G dual chamber hardware. Our product selection may change or expand over time.
Products described as empty hardware are supplied without oil, nicotine, or other prefilled substances.
Product availability, specifications, and purchasing options may vary by model and order requirements.
2. Website Use and Customer Responsibilities
Customers are responsible for using the DonutsVape website lawfully and providing accurate information when submitting inquiries or placing orders.
When using our website, you agree not to:
- Provide false or misleading purchasing information.
- Attempt unauthorized access to website systems.
- Interfere with website functionality or security.
- Use our content or services for unlawful activities.
- Submit fraudulent orders or inquiries.
We may take reasonable steps to protect our website and business from fraudulent or unauthorized activity.
Use of the website does not automatically establish a wholesale account, business relationship, or confirmed purchase agreement.
3. Product Information and Availability
We aim to provide accurate descriptions, specifications, photographs, and product information.
However, product appearance, available colors, packaging, technical specifications, and inventory may change.
Customers should confirm important specifications before placing an order, particularly when purchasing larger quantities.
Product photographs are provided for identification and reference. Actual products may differ slightly due to manufacturing updates, lighting, display settings, or approved customization.
DonutsVape may update product listings or discontinue products without guaranteeing their continued availability.
If an important product detail affects your purchasing decision, please contact us for confirmation before ordering.
4. Wholesale Orders and Quotations
Wholesale pricing and purchasing arrangements may depend on the product model, quantity, inventory availability, destination, and other order requirements.
Submitting a wholesale inquiry or requesting a quotation does not automatically create a binding purchase agreement.
A quotation may include information about product quantities, pricing, shipping arrangements, payment requirements, and other relevant terms.
Customers should carefully review all quotation details before confirming an order.
An order becomes confirmed according to the applicable checkout process or the purchasing agreement accepted by the parties.
Minimum order quantities, where applicable, will be communicated according to the relevant product and purchasing arrangement.
5. Prices, Payments, and Additional Charges
Product prices displayed on our website or provided through quotations may vary depending on the type and quantity of the order.
Sample pricing may differ from wholesale or customized-order pricing.
Applicable payment methods, payment schedules, and transaction requirements will be communicated during checkout or order confirmation.
Additional charges may apply for shipping, customization, taxes, import duties, or other services, depending on the transaction.
Customers are responsible for reviewing the final agreed pricing and payment conditions before confirming an order.
Any applicable additional charges should be disclosed in accordance with the agreed transaction terms and relevant law.
6. Shipping and Delivery
Standard orders are generally processed and shipped within 1–3 business days, subject to inventory availability and order confirmation.
Wholesale orders and custom projects may require additional preparation or production time.
Shipping availability depends on the destination, applicable legal requirements, and available transportation services.
DonutsVape does not guarantee delivery to every country, state, or region.
Estimated shipping and delivery times may vary according to carrier operations, customs procedures, and other relevant circumstances.
For additional details about order processing, shipping arrangements, and delivery-related issues, please review our Shipping and Returns policy.
7. Returns, Refunds, and Order Issues
Return eligibility depends on the type of purchase, applicable order agreement, product condition, and relevant legal requirements.
Standard Product Returns
Returns for standard products are subject to the conditions agreed upon for the specific order. There is no universal return period applicable to every standard purchase.
Sample Orders
Sample orders are not eligible for returns for non-quality-related reasons, subject to applicable law.
If a sample appears defective or has a quality-related issue, customers may contact us for review.
Damaged or Incorrect Products
Customers should inspect their orders promptly and report damaged, defective, missing, or incorrect items as soon as reasonably possible.
Supporting information, such as photographs and order details, may be requested to help assess the issue.
Refund eligibility and applicable return procedures will be determined according to the relevant order terms and applicable law.
Please review our Shipping and Returns page for additional information.
8. Custom Orders and Artwork Approval
DonutsVape may offer customization options for eligible products, including logos, colors, packaging, and other agreed modifications.
Available customization services depend on the selected model, project requirements, and order quantity.
Customers are responsible for providing accurate artwork, specifications, and branding instructions.
Customers must have the necessary rights or permissions to use any trademarks, logos, artwork, or other materials submitted for customization.
Custom Order Confirmation
Customers should carefully review and approve all relevant specifications before production begins.
Changes requested after approval may affect the agreed price, production schedule, or project requirements.
Custom Order Cancellation
Customers may request cancellation before custom production begins.
Cancellation requests must be reviewed and confirmed. Submitting a cancellation request does not automatically cancel an order.
Once production has started, cancellation eligibility depends on the confirmed purchasing agreement and applicable law.
Any applicable charges or refund arrangements will follow the agreed terms and relevant legal requirements.
9. Product Quality and Warranty Inquiries
If a customer believes a product has a manufacturing defect or another quality-related issue, they should contact DonutsVape with the relevant order details.
Information such as photographs, videos, product identification, and a description of the problem may be requested.
Any applicable warranty coverage, remedies, or quality-related obligations will depend on the confirmed product terms and applicable law.
Nothing in these Terms and Conditions excludes warranties or remedies that cannot legally be excluded.
10. Legal Compliance and Product Restrictions
Customers are responsible for understanding the laws and regulations applicable to their purchasing, importing, distributing, and intended use of products.
Empty vape hardware may be subject to restrictions involving age, transportation, importation, distribution, or other regulatory requirements.
DonutsVape may decline or be unable to fulfill orders where the products or proposed shipping arrangements do not comply with applicable requirements.
Customers must not use our products or services for unlawful purposes.
Nothing on this website should be interpreted as a guarantee that a particular product is lawful for sale, importation, or use in every jurisdiction.
11. Intellectual Property
Website content, including original text, graphics, layouts, photographs, and other materials owned by DonutsVape, may be protected by applicable intellectual property laws.
Customers may not reproduce or commercially exploit protected website materials without appropriate permission or another lawful basis.
Third-party trademarks and branding remain the property of their respective owners.
Customers submitting artwork for custom orders remain responsible for ensuring they have the necessary rights to authorize its use for the agreed project.
12. Website Availability and Third-Party Services
We aim to maintain accurate and accessible website information.
However, website features may occasionally be unavailable due to maintenance, technical issues, or circumstances outside our reasonable control.
Our website may contain links to third-party websites or services.
Third-party providers operate under their own terms and policies. Customers should review those terms when using external services.
Any limitations of responsibility relating to website availability or third-party services are subject to applicable law.
13. Privacy and Personal Information
DonutsVape may collect and process personal information when customers submit inquiries, request quotations, place orders, or contact our team.
Information may include names, business details, contact information, shipping details, and order-related communications.
For information about personal data collection, use, retention, and privacy rights, please review our Privacy Policy.
14. Changes to These Terms and Conditions
DonutsVape may update these Terms and Conditions to reflect changes in business operations, website functionality, product offerings, or applicable legal requirements.
When updates are made, the Last Updated date at the beginning of this page will be revised.
Changes will apply according to applicable law and will not automatically override previously agreed order terms where those terms remain binding.
Customers are encouraged to review the current terms when using our website or arranging new purchases.
15. Questions and Contact Information
If you have questions about these Terms and Conditions, purchasing requirements, product information, or an existing order, please contact DonutsVape.
DonutsVape
Email: cxj924605763@gmail.com
WhatsApp: +1 3466484413
Website: https://donutsvape.com
You can also visit our Contact Us page to submit an inquiry.
We encourage customers to clarify product specifications, payment arrangements, shipping availability, and applicable purchasing terms before confirming an order.
These Terms and Conditions should be read together with any applicable confirmed purchasing agreement, our Shipping and Returns policy, and our Privacy Policy.